Getting started with Casino Just is straightforward once you know the steps — this guide walks you through each one.

Getting Ready

  • Stable internet connection and a modern browser or mobile device.
  • Valid email address and phone number for verification.
  • Government-issued ID (passport, driver’s license) for identity checks.
  • A payment method you plan to use: credit/debit card, e-wallet, or cryptocurrency.
  • Familiarize yourself with local gambling laws and tax implications.

Creating Your Account

  1. Visit the official website and click the “Sign Up” button.
  2. Fill in the registration form with your personal details (name, date of birth, address).
  3. Choose a username and strong password.
  4. Select your preferred currency and accept the terms.
  5. Verify your email via the confirmation link sent to your inbox.
  6. Complete the KYC process by uploading required documents when prompted.

How Wagering Works

Wagering requirements determine how much you must bet before withdrawing bonus winnings. For example, a typical welcome package offers a 100% match bonus up to €100 with a 35x wagering requirement on the bonus amount. Deposit €50, receive €50 bonus. Wagering needed = bonus × 35 = €50 × 35 = €1,750. Some bonuses require wagering on deposit + bonus (e.g., 35x (deposit+bonus)). In that case: (€50 + €50) × 35 = €3,500. Different games contribute differently: slots often 100%, table games 10%, live dealer 5%. So betting on low-contribution games increases the total required turnover.

Financial Operations

Deposits are instant via most methods; withdrawals are processed after verification. Below are common options:

Payment Method Minimum Deposit Maximum Withdrawal Processing Time
Visa/Mastercard €10 €5,000/month 1–3 business days
Paysafecard €10 €500 per transaction Instant*
Bitcoin €20 €10,000/month Up to 24 hours
Skrill/Neteller €10 €5,000/month 24–48 hours

*Note: Withdrawals to Paysafecard are not possible; use a different method.

Licence & Player Protection

This casino holds a Curacao eGaming license. Important: Winnings from Curacao-licensed sites may be subject to local income tax depending on your country. The platform uses SSL encryption to protect data, and enforces a strict KYC policy to prevent fraud. Responsible gambling tools like deposit limits and self-exclusion are available in the account settings.

Troubleshooting

  • Login failure: Clear browser cache or try a different device. If forgotten password, use “Forgot Password” to reset.
  • Bonus not credited: Ensure you entered a valid bonus code during deposit. Contact support if it doesn’t appear within 10 minutes.
  • Withdrawal pending: Pending status is normal while documents are reviewed (up to 72 hours). If longer, contact live chat.
  • KYC document rejected: Upload a legible, non-expired ID. Make sure name matches account and documents are in colour.
  • Game not loading: Disable browser extensions, update Flash or switch to HTML5 mode. If persists, try a different browser.

Extra Tips

For the best return to player (RTP), focus on video slots with published RTP above 96% (e.g., Blood Suckers, Starburst). Table games like blackjack (if rules allow) have an RTP near 99% with optimal strategy. Avoid progressive jackpot slots when fulfilling wagering requirements, as they often contribute only 20–50% to turnover and have lower base RTP.

Players Ask

How do I reset my password?

Click “Forgot Password” on the login page, enter your registered email, and follow the link sent to you.

What documents are needed for KYC?

A government-issued photo ID, proof of address (utility bill or bank statement dated within 3 months), and sometimes a selfie holding the ID.

Can I change my currency after registration?

No, the currency selected during sign-up is fixed. Contact support if you need assistance.

How long do withdrawals take?

After approval, e-wallets typically process within 24–48 hours, credit cards 1–3 business days, and bank transfers up to 5 days.

Are there fees on deposits or withdrawals?

The casino covers most deposit fees. Withdrawal fees may apply for certain methods (e.g., bank transfer) – check the cashier page.

What is the minimum withdrawal amount?

Usually €20 or equivalent in your currency, but it varies by method.

Can I set deposit limits?

Yes, go to “Responsible Gambling” in your account settings to set daily, weekly, or monthly deposit caps.

Is there a mobile app?

No dedicated app, but the site is fully mobile-optimized and works as a progressive web app (PWA) – add to home screen from your browser.

What should I do if my account is blocked?

Contact customer support immediately. Common reasons are duplicate accounts or incomplete KYC – provide the requested information to resolve.

By following this guide, you can navigate the platform confidently. Remember to gamble responsibly and keep track of wagering requirements to maximize your experience.